The safety of our employees, stakeholders and client community is our primary concern during the COVID-19 pandemic. We write to share with you the proactive steps we have implemented and continue to maintain to mitigate and manage these risks and alleviate any suppliers and clients concerns.
Note: This guidance is subject to change as the requirements and considerations evolve with the advice provided by the UK Government, Public Health England and/or WHO.
Business continuity
We have and are continually reviewing our Business Continuity Plan to effectively mitigate current risks. As the nature of COVID-19 evolves frequently, as and when required to we continue to undertake a business impact analysis on both internal and external challenges to our business under the core principles of:
- People management and wellbeing;
- Location analysis;
- Technology and data access;
- Suppliers and Partner requirements; and
- Stakeholders.
The following is a summary of key actions we have implemented to mitigate and manage the current challenges presented by COVID-19, this list is not exhaustive:
- We are providing our employees with regular updates on guidance and utilising the information supplied by the Government to ensure workplace safety for us and our clients.
- Coordinated HR support and guidance in the implementation of interim special leave policies and monitoring of absenteeism.
- Seeking confirmations from our supply chain on implementation of measures aligned to current Governmental and Public Heath England advice as well as identification of essential business functions.
- Increasing frequency of our detailed active management system that is reviewed weekly to ensure that project priorities are implemented and that actions are communicated to the project teams. This process continues irrespective of whether staff are office/home-based.
- Our IT and technology systems ensure effective on-site or remote working, with all senior staff being equipped with the appropriate communication devices / IT equipment.
- Ensuring project teams carry sufficient knowledge and capacity that should an issue arise, project continuity should have minimal impact, if any.
At this stage, we do not have residual concerns which may impact the delivery of our projects.
